Effective Date: May 19, 2025
Saylor Fence (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information, including SMS communications compliance with The Campaign Registry (TCR).
Information We Collect
We collect information when you:
- Request estimates via phone, email, or website forms
- Schedule fence installations
- Opt in to SMS/text communications
- Provide feedback or reviews
Collected data includes:
- Name
- Property address
- Phone number
- Email address
- Project details
How We Use Your Information
We use your data to:
- Provide fencing estimates and services
- Schedule installations
- Send project updates via SMS/text
- Process payments
- Improve customer service
- Send promotional offers (with consent)
SMS/Text Communications
Consent & Usage
By providing your mobile number and opting in, you agree to receive SMS/text messages regarding:
- Appointment reminders
- Installation updates
- Service follow-ups
- Promotional offers (optional)
Message frequency: 0-4 messages/month
Data rates may apply - consult your carrier.
Opt-Out Options
Reply STOP to any message to unsubscribe. You’ll receive confirmation of unsubscription. For help, reply HELP or call (704) 307-5970.
Data Protection
- We never sell/shared mobile numbers
- Numbers stored securely in encrypted systems
- Access limited to essential staff
- Data retained only while actively servicing your project
Third-Party Sharing
We only share information with:
- Installation crews (address/project details)
- Payment processors (Stripe/PayPal)
- SMS platform providers (TCR-registered)
- Legal authorities when required
Security Measures
We protect your data through:
- Encrypted digital records
- Physical document shredding
- Regular system security audits
- Employee confidentiality agreements
Your Rights
You may:
- Request access to your data
- Update/correct information
- Delete non-essential records
- Opt out of communications
Contact us at:
Phone: (704) 307-5970
Email: info@psaylorfence.com
Mail: Your Business Address
Policy Updates
Changes will be posted at psaylorfence.com/privacy. Continued use constitutes acceptance.
TCR Compliance Notes:
✓ Explicit SMS consent required
✓ Verified Campaign ID: Your TCR ID
✓ No third-party data sharing
✓ Clear opt-out mechanisms
To Implement:
- Add this policy to your website footer as “Privacy & SMS Terms”
- Include SMS opt-in checkbox on contact forms:
“I agree to receive project updates via text message terms link”
- Train staff on TCR requirements for phone consent
- Retain consent records for 4 years